Privacy Policy

This Privacy Policy describes how Clair de Age Beauty Lounge collects, uses, and protects the personal information of our clients and website visitors.

Information We Collect

We collect the following types of personal information:

• Name
• Phone number
• Email address
• Physical address
• Service details and beauty treatment preferences
• Skin type and condition information
• Allergies and sensitivities relevant to beauty treatments
• Medical history relevant to cosmetic procedures
• Payment information for processing transactions
• Photos for treatment documentation (with consent)

We also collect information through contact form submissions, appointment bookings, and consultation requests, which are managed by our CRM system.

How We Use Your Information

We use your information for the following purposes:

• Providing beauty treatments and cosmetic services
• Customizing treatments based on skin type and individual needs
• Communicating with clients regarding appointments and service updates
• Responding to client inquiries and providing support
• Processing payments and managing billing
• Maintaining treatment records and tracking progress
• Sending occasional email marketing communications about new services and beauty tips (with opt-out options)
• Ensuring safety and avoiding adverse reactions to treatments

Information Sharing

We do not share your personal information with any third parties, except as required to deliver our services or as permitted by law.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data Security

We take the security of your personal information seriously. We use secure servers, encrypted payment processing, and restrict access to data to protect it from unauthorized access, disclosure, or misuse. Medical and treatment information is handled with particular care to maintain confidentiality and comply with privacy regulations.

Data Retention

We retain your personal information and treatment records until you request deletion or as required for business, legal, and safety purposes. Treatment records may be retained longer to ensure continuity of care and monitor for any delayed reactions.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us at cdabeautylounge@gmail.com.

SMS Terms

Clair de Age Beauty Lounge provides appointment reminders, beauty tips, exclusive offers, and direct support via SMS. Stay connected with your beauty journey through convenient text messages.

You can cancel the SMS service at any time. Simply text “STOP” to the number you receive messages from. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

To rejoin, simply reply to one of our messages, or sign up again as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to cdabeautylounge@gmail.com.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

We comply with applicable privacy laws, carrier requirements, and industry standards for SMS communications.

Medical and Treatment Information Disclaimer

The medical history and skin condition information you provide is used solely for creating safe and effective beauty treatments. We strongly recommend disclosing all relevant medical conditions, medications, and allergies to ensure your safety during treatments.

Photo Consent

Any photos taken during treatments are used solely for documenting progress and ensuring quality care. Photos will only be used for marketing purposes with your explicit written consent.

Contact Us

If you have any questions about this Privacy Policy, please contact us at cdabeautylounge@gmail.com.